Region Zealand Out-of-hours Medical Helpline
Phone number:
1818 Are you having trouble reaching the medical helpline? Learn more about private medical helplines hereImportant information
All contact with the out-of-hours Medical Helpline begins with a phone call. You will speak to a doctor.
The out-of-hours Medical Helpline is available on all weekdays from 16 to 08 and on Saturdays, Sundays, and public holidays throughout the day and night.
When you call, always have your yellow health insurance card/health card ready.
Telephone advice
Telephone advice
When you call the out-of-hours Medical Helpline, you will be connected directly to a doctor asking for your personal identification number and requesting information about your symptoms. It is important to have measured your temperature rectally if there is suspicion of infection or inflammation.
The doctor will determine whether the telephone consultation is sufficient or if you should be examined at one of the clinics.
The doctor will assess whether a home visit is necessary.
The doctor will often recommend that you contact your doctor.
Clinic consultation
Clinic consultation
If the doctor deems that you should be examined, you will be referred to one of the out-of-hours Medical Helpline clinics.
Remember to bring your yellow health insurance card/health card and information about the medication you usually take.
Consultation addresses in the northern part of the region
(By appointment after phone consultation)
Consultation addresses in the northern part of the region
(By appointment after phone consultation)
Holbæk - Lægevagt
Smedelundsgade 60, 4300 Holbæk
Holbæk Sygehus
Entrance A, ground floor
Kalundborg - Lægevagt
Nørre Alle 31, 4400 Kalundborg
Sundheds- og Akuthuset i Kalundborg
Nykøbing Sjælland – Lægevagt
Sygehusvej 5, 4500 Nykøbing Sjælland
Odsherred Sundhedscenter
Consultation addresses in the central part of the region
(By appointment after phone consultation)
Consultation addresses in the central part of the region
(By appointment after phone consultation)
Roskilde – Lægevagt
Sygehusvej 12, 4000 Roskilde
Sjællands Universitetshospital, Roskilde
Køge – Lægevagt
Lykkebækvej 1, 4600 Køge
Sjællands Universitetshospital, Køge
Ground floor
Ringsted – Lægevagt
Nørregade 50A, 4100 Ringsted
Ringsted Sygehus
Næstved – Lægevagt
Ringstedgade 61, 4700 Næstved
Næstved Sygehus
Slagelse – Lægevagt
Ingemannsvej 50, 4200 Slagelse
Slagelse Sygehus
Vordingborg – Lægevagt
Sankelmarksvej 10 A, 4760 Vordingborg
Vordingborg Sundhedscenter
Entrance 2
Consultation addresses in the southern part of the region
(By appointment after phone consultation)
Consultation addresses in the southern part of the region
(By appointment after phone consultation)
Nakskov - Lægevagt
Hoskiærsvej 17, 4900 Nakskov
Nakskov Sundheds- og akuthus
Nykøbing Falster - Lægevagt
Fjordvej 15, 4800 Nykøbing Falster
Nykøbing F. Sygehus
Home visits
Home visits
When the doctor deems it necessary, a doctor will visit you at home. This occurs in cases where your illness, age, or other factors make it necessary.
A home visit cannot be demanded.
Online Medical Consultation with EYR
Online Medical Consultation with EYR
If you can't wait for an appointment with your general practitioner, you can get a video consultation with a doctor from EYR.
The doctors can assess your health issues, provide advice, and prescribe medication (however, not for addictive substances).
If your condition requires a physical examination or tests such as blood samples, the doctor will refer you to the emergency medical service or your general practitioner.
If your condition is so serious that it requires immediate treatment, you should contact 112 right away.
The video consultation is set up by downloading the EYR app and logging in with MitID. You can then choose a time and doctor or queue for the next appointment.
The wait time is short, often within 10 minutes.
EYR video consultations are available on weekdays from 8-22 and on weekends and public holidays from 10-22.
An online consultation with EYR costs 300 DKK.
However, many can have the consultation cost covered by their insurance company.
On the website, you can see if your insurance company covers the service.
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