Capital Region of Denmark Medical Helpline

Phone number:


Important information

All contact with the Medical Helpline starts by phone. You will speak with a doctor or a nurse. 1813 is always open.

When you call, always have your yellow health insurance card/health card ready.

Telephone advice

When you call the out-of-hours Medical Helpline, you will be connected directly to a doctor asking for your personal identification number and requesting information about your symptoms. It is important to have measured your temperature rectally if there is suspicion of infection or inflammation.

The doctor will determine whether the telephone consultation is sufficient or if you should be examined at one of the clinics.

The doctor will assess whether a home visit is necessary.

The doctor will often recommend that you contact your doctor.

Clinic consultation

If the doctor deems that you should be examined, you will be referred to one of the out-of-hours Medical Helpline clinics.

Remember to bring your yellow health insurance card/health card and information about the medication you usually take.

Consultation addresses

(By appointment after phone consultation)

Home visits

When the doctor deems it necessary, a doctor will visit you at home. This occurs in cases where your illness, age, or other factors make it necessary.

A home visit cannot be demanded.

Are you sick?

Read more about your illness before calling - click on the person in the area where you are experiencing symptoms!

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