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North Denmark Region Out-of-hours Medical Helpline

Phone number:

70 15 03 00 Are you having trouble reaching the medical helpline?  Learn more about private medical helplines here

Important information

All contact with the out-of-hours Medical Helpline begins with a phone call. You will speak to a doctor.

The out-of-hours Medical Helpline is available on all weekdays from 16 to 08 and on Saturdays, Sundays, and public holidays throughout the day and night.

When you call, always have your yellow health insurance card/health card ready.

Learn more about the proper use of the Medical Helpline.

Telephone advice

When you call the out-of-hours Medical Helpline, you will be connected directly to a doctor asking for your personal identification number and requesting information about your symptoms. It is important to have measured your temperature rectally if there is suspicion of infection or inflammation.

The doctor will determine whether the telephone consultation is sufficient or if you should be examined at one of the clinics.

The doctor will assess whether a home visit is necessary.

The doctor will often recommend that you contact your doctor.

Clinic consultation

If the doctor deems that you should be examined, you will be referred to one of the out-of-hours Medical Helpline clinics.

Remember to bring your yellow health insurance card/health card and information about the medication you usually take.

Consultation addresses

(By appointment after phone consultation)

Aalborg - Lægevagt

Hobrovej 18-22, 9000 Aalborg

Aalborg Universitetshospital, Syd

Entrance through the main entrance

Frederikshavn - Lægevagt

Vestergade 45, 9900 Frederikshavn

Regionshospital Nordjylland, Frederikshavn

Hjørring – Lægevagt

Bispensgade 37, 9800 Hjørring

Regionshospital Nordjylland, Hjørring

Entrance through the main entrance

Hobro - Lægevagt

Stolbjergvej 8, 9500 Hobro

Aalborg Universitetshospital, Hobro

Thisted - Lægevagt

Højtoftevej 2, 7700 Thisted

Aalborg Universitetshospital, Thisted

Home visits

When the doctor deems it necessary, a doctor will visit you at home. This occurs in cases where your illness, age, or other factors make it necessary.

A home visit cannot be demanded.

Online Medical Consultation with EYR

Information

If you can't wait for an appointment with your general practitioner, you can get a video consultation with a doctor from EYR.

The doctors can assess your health issues, provide advice, and prescribe medication (however, not for addictive substances).

If your condition requires a physical examination or tests such as blood samples, the doctor will refer you to the emergency medical service or your general practitioner.

If your condition is so serious that it requires immediate treatment, you should contact 112 right away.

The video consultation is set up by downloading the EYR app and logging in with MitID. You can then choose a time and doctor or queue for the next appointment.

The wait time is short, often within 10 minutes.

Opening Hours

EYR video consultations are available on weekdays from 8-22 and on weekends and public holidays from 10-22.

Price

An online consultation with EYR costs 300 DKK.

However, many can have the consultation cost covered by their insurance company.

On the website, you can see if your insurance company covers the service.

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