About Lægevagten.dk


Editorial team

Institute director, Philipp Skafte-Holm, physician, Mentor Instituttet (Editor in chief)

Axel Skafte-Holm, physician


Mentor Instituttet ApS

Maltevangen 14, 2820 Gentofte

Telefon +45 40 11 98 12

CVR nr. 24258807

The essential functions of www.lægevagten.dk

To provide citizens with information on how to get in touch with the Medical Helpline

To provide citizens with information on how to get in touch with 1813, the emergency departments, and the emergency clinics.

To make it easier for parents to assess and care for their children when they become ill.

To provide adults with an overview of how to best handle acute illness

To provide citizens with information on how to find a pharmacy that is open.

To provide citizens with information on how to get in touch with the Dental Emergency Service.


The website www.lægevagten.dk is developed and operated by doctors with in-depth knowledge and experience in the field. We have prepared this guide for those who want to get in touch with or file a complaint about the Medical Helpline

Before you file a complaint or seek compensation

Before you file a complaint or seek compensation, it can be a good idea to contact a patient advisor in the Region where the medical emergency consultation took place.

The patient advisors can advise and guide you on the complaint systems, provide you with relevant information/forms, and possibly assist with the formulation of the complaint/application.

Here you can find the patient advisors of the Regions: https://danskepatienter.dk/patienter-paaroerende/find-en-patientvejleder

Capital Region

Corporate Practice

Kongens Vænge 2

3400 Hillerød

E-mail: praksis@regionh.dk

Find complaint form here

Region Zealand

Alléen 15

4180 Sorø

E-mail: DNSV@regionsjaelland.dk

Find complaint form here

Region of Southern Denmark

Attention: Sekretariatet for Samarbejdsudvalget


Damhaven 12

7100 Vejle

E-mail: kontakt@regionsyddanmark.dk

Find complaint form here

Central Denmark Region


Skottenborg 26

8800 Viborg

E-mail: kontakt@regionmidtjylland.dk

Find complaint form here

Complain via Nem-ID/mitID

North Denmark Region

Primær Sundhed

Niels Bohrs Vej 30

9220 Aalborg Ø

E-mail: region@rn.dk

Find information about the complaint form here

If you have experienced an unintended incident

If you have experienced an unintended incident in the Medical Helpline, you can report the incident to Danish Patient Safety Authority.

The information will be provided to those working to improve patient safety in your region.


If you want to seek compensation for an injury that has occurred during treatment, you should contact Danish Patient Compensation

This site uses cookies

We and our partners use technologies, including cookies, to collect information about you for various purposes, including:

  1. Functional
  2. Statistical
  3. Marketing

Your experience on our website is important to us. To ensure that you receive the most relevant information and the best service, we use cookies on our website. Cookies help us understand how our website is used and how we can improve it for you.

You can choose to accept all cookies, or you can choose to customize your preferences. You can change your settings at any time by clicking on "Cookie Settings" at the bottom of the page.

Read more about cookies