Annonce

About Lægevagten.dk

Purpose

Editorial team

Institute director, Philipp Skafte-Holm, physician, Mentor Instituttet (Editor in chief)

Axel Skafte-Holm, physician

Administration/Copyright/Ownership

Mentor Instituttet ApS

Maltevangen 14, 2820 Gentofte

Telefon +45 40 11 98 12

CVR nr. 24258807

The essential functions of www.lægevagten.dk

To provide citizens with information on how to get in touch with the Medical Helpline

To provide citizens with information on how to get in touch with 1813, the emergency departments, and the emergency clinics.

To make it easier for parents to assess and care for their children when they become ill.

To provide adults with an overview of how to best handle acute illness

To provide citizens with information on how to find a pharmacy that is open.

To provide citizens with information on how to get in touch with the Dental Emergency Service.

Complaints

The website www.lægevagten.dk is developed and operated by doctors with in-depth knowledge and experience in the field. We have prepared this guide for those who want to get in touch with or file a complaint about the Medical Helpline

Before you file a complaint or seek compensation

Before you file a complaint or seek compensation, it can be a good idea to contact a patient advisor in the Region where the medical emergency consultation took place.

The patient advisors can advise and guide you on the complaint systems, provide you with relevant information/forms, and possibly assist with the formulation of the complaint/application.

Here you can find the patient advisors of the Regions: https://danskepatienter.dk/patienter-paaroerende/find-en-patientvejleder

Capital Region

Corporate Practice

Kongens Vænge 2

3400 Hillerød

E-mail: praksis@regionh.dk

Find complaint form here

Region Zealand

Alléen 15

4180 Sorø

E-mail: DNSV@regionsjaelland.dk

Find complaint form here

Region of Southern Denmark

Attention: Sekretariatet for Samarbejdsudvalget

Praksisafdelingen

Damhaven 12

7100 Vejle

E-mail: kontakt@regionsyddanmark.dk

Find complaint form here

Central Denmark Region

Regionssekretariatet

Skottenborg 26

8800 Viborg

E-mail: kontakt@regionmidtjylland.dk

Find complaint form here

Complain via Nem-ID/mitID

North Denmark Region

Primær Sundhed

Niels Bohrs Vej 30

9220 Aalborg Ø

E-mail: region@rn.dk

Find information about the complaint form here

If you have experienced an unintended incident

If you have experienced an unintended incident in the Medical Helpline, you can report the incident to Danish Patient Safety Authority.

The information will be provided to those working to improve patient safety in your region.

Compensation

If you want to seek compensation for an injury that has occurred during treatment, you should contact Danish Patient Compensation