www.lægevagten.dk was established in 1999 through a collaboration between Amtsrådsforeningen, Københavns Amt, and Mentor Instituttet. Amtsrådsforeningen provided financial support to the website upon application. The website is owned and updated by Mentor Instituttet in dialogue with the Regions, associated on-call services, pharmacies, and other stakeholders in the acute care sector. The website is financed through advertising revenue, with Mentor Instituttet ensuring that the advertising content is serious and appropriate for the website’s purpose.
You are welcome to send an email to the editorial team at info@laegevagten.dk with feedback, suggestions, and requests regarding the content of the website. We also greatly appreciate input from healthcare professionals with advice and corrections.
Axel Skafte-Holm, MD
Philipp Skafte-Holm, MD
Mentor Instituttet ApS
CVR nr. 24258807
The content on www.lægevagten.dk is provided solely for viewing/reading purposes. It is not permitted to make copies, either on paper, electronically, or in digital form. However, screen prints may be taken for private use. Access to the content can be arranged by written request to Mentor Instituttet at info@laegevagten.dk.
To provide citizens with easy access to information about the emergency medical service, 1813, and other acute care functions.
To make it easier for parents to assess and care for their children when they become ill.
To provide adults with information on how to best handle acute illness.
To provide citizens with information on how to find a pharmacy that is open
The website www.lægevagten.dk is developed and operated by doctors with in-depth knowledge and experience in the field. We have prepared this guide for those who want to get in touch with or file a complaint about the Medical Helpline.
Before you file a complaint or seek compensation, it can be a good idea to contact a patient advisor in the Region where the medical emergency consultation took place.
The patient advisors can advise and guide you on the complaint systems, provide you with relevant information/forms, and possibly assist with the formulation of the complaint/application.
Here you can find the patient advisors of the Regions: https://danskepatienter.dk/patienter-paaroerende/find-en-patientvejleder
Attention: Sekretariatet for Samarbejdsudvalget
Praksisafdelingen
Damhaven 12
7100 Vejle
E-mail: kontakt@regionsyddanmark.dk
If you have experienced an unintended incident in the Medical Helpline, you can report the incident to Danish Patient Safety Authority.
The information will be provided to those working to improve patient safety in your region.
If you want to seek compensation for an injury that has occurred during treatment, you should contact Danish Patient Compensation
The content on www.lægevagten.dk is provided for informational purposes only and is intended to convey contact details for public and private healthcare services. The information on this website does not constitute, and cannot replace, professional healthcare or medical advice, diagnosis, treatment, or recommendations from qualified professionals.
Users are always encouraged to verify the information with relevant healthcare services and professionals before making decisions or taking any action based on the information provided. Furthermore, it is always recommended to seek advice and treatment directly from qualified healthcare professionals for any relevant medical needs or conditions.
Use of the information from www.lægevagten.dk is solely at the user’s own risk. We assume no responsibility for the accuracy, completeness, or timeliness of the information provided, and we are not liable for any errors or omissions.
www.lægevagten.dk disclaims any and all liability for any form of treatment, risk, or obligation that may arise as a result of contact with healthcare professionals, healthcare providers, or other third parties that users of this website may come into contact with through the provided contact details. We assume no responsibility for such persons or for any advice or services they may provide. This is solely a matter between you and them.
www.lægevagten.dk reserves the right, without prior notice, to modify, update, or remove the content of the website without separate notification.
